Overview
About the Client...
Rockford Convent High School, Gurgaon
Rockford Convent High School has located in Gurgaon, Haryana when Rockford approached us they were using another school management software with bad customer support service.
Situation To get committed customer support in the remote area.
Rockford Convent High School has located in Gurgaon, Haryana is pioneer educational
institution, basically situated in the area having less internet connectivity. School
committed to developing a strong sense of identity, gentleness, frugality, perseverance and
strong human values in students by providing good academic guidance, sports, and other
co-curricular activities with emphasis on the character building.
When Rockford approached us they were using another school management software, but school
wasnt getting the satisfaction they were searching because of bad customer support service.
So Mr. Mukesh Dagar, Chairperson of Rockford school, first concern to Team Vidyalaya was
"school is in the remote area having less internet connectivity & we need offline school
management software with committed customer support services."
They also asked for major customization in their certificates & mark sheets strictly as per
the norms of CBSE.
Solution
Dedicated customer support service.
We helped Rockford convent school by providing an offline solution of Vidyalaya school
management software, containing all specific modules such as Student management, Fee module,
assessment, resource management etc. Apart from that SMS integration was also provided to
better up the communication between school and parents.
Customer support center actively co-ordinated with Rockford school to implement Vidyalaya &
putting data of more than XYZ students. Vidyalaya also provided them the certificate and
mark sheet customization according to their needs & requirements.
" We are experiencing amazing customer support, that we didn't get from other school management software in past, Vidyalaya helped us to recover data we lost accidently, they strive to provide excellent service to their customers"
- Mr. Mukesh Dagar, Chairperson of Rockford school
Result
Result Acquiring offline student managment system
We helped Rockford to established a student information system through which they managed
strength of more than XYZ students, with the SMS integration school now regularly
communicate with parents on the performance and activity of their child
We Helped
Rockford Convent High School, Gurgaon
To manage their school efficiently...
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